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What You Should Consider Before Choosing A Workshop To Handle Your Insurance Smash Repairs


Connect with Bannockburn Panel Repairs for your free quote. Simply fill out our online contact form or phone our Grovedale workshop on 03 5244 1708

Auto body damage can happen at any time and almost anywhere. Whether it’s hail damage while you’re stuck on the highway, a fender bender in your street, or a dent courtesy of your local supermarket trolley, when your vehicle suffers auto body damage you need reliable insurance smash repairs.

After almost two decades in business, our Grovedale workshop has developed a reputation for providing Geelong’s best smash repairs. From scratches to major collision repairs, we’ve provided the full range of smash repairs — on almost every vehicle make and model.

So, what should you look for when you’re choosing a workshop to handle your insurance smash repairs? Check out our helpful tips and ensure that your vehicle smash repairs are up to scratch.

Certified Repair Facility

When a workshop is deemed a certified repair facility, the expertise, capabilities and service of that business have already been determined to be of a high standard. The certified repair facility works with insurance companies and their customers to carry out smash repair services that are trusted by the industry. Having the certification is testimony to the fact that your chosen workshop meets industry standards.

Customer Service

If you’re organising insurance smash repairs, you’ve got enough to do. And that’s exactly why you need a repair centre that’s going to look after you — and your vehicle. Look out for workshops that provide clear communication through all stages of the process, friendly service, and assistance with your insurance claim. It’s also helpful to find a smash repairer that offers the convenience of a loan car, so you can get to work/school/home without any further hassle.


Following on from the previous point, you also want your car back in mint condition in the shortest possible timeframe. The efficiency of a workshop can be influenced by a range of factors including the expertise of the staff, their experience with certain kind of repairs and the type of workshop equipment they use. Don’t be afraid to research workshops before you choose your smash repairer.


Smash repairs have really evolved over the decades, with state-of-the-art equipment providing smarter solutions for insurance smash repair customers. Workshop technology can improve the quality and speed to which smash repairs are carried out. From panel beating to paintless dent repair, finding a repair shop that utilises the latest workshop technology can result in a more satisfying customer experience.

Insurance Smash Repairs Geelong

Bannockburn Panel Repairs are proud to be a certified repair facility – regularly working with insurance companies including AAMI, APIA, Resilium, Bingle, GIO, Just Car, Shannon’s Insurance, Vero and Suncorp. Get in touch with our helpful team today to learn more about our insurance smash repairs. You can reach us on 03 5244 1708 from 8am to 5pm weekdays at 178 Marshalltown Road in Grovedale.

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